SugarCRM

SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.

SugarCRM contains all the products you need in one integrated solution including:

• Marketing automation including multi-channel campaigns, campaign wizard and e-mail marketing solutions
• Sales force automation including opportunity management, contact management and account management, forecasting, quotes and contracts
• Customer support functions including case management, inbound e-mail, knowledgebase and much more
• Collaboration products such as mobile solutions, e-mail plug-ins, project management and activity management
• Full reporting capability